MEET THE TEAM
We are part of BUPA Dental
Bupa is a healthcare company, looking after over 22 million people across 190 countries. We've drawn on this wealth of knowledge and expertise to provide people living in Australia and New Zealand with quality healthcare services, support and advice. We also continue to grow and develop relationships with key healthcare partners at home and abroad.
Oral health is one of the cornerstones of overall health, but it’s an area that’s often neglected. Tooth decay is the most prevalent health problem in Australia (1), affecting nearly 50% of Australian children by the age of 12, while Australian adults lose 3 million hours of paid work or study each year due to dental issues (2).
In fact, 90% of all tooth loss is due to tooth decay and gum disease (1) conditions that are largely preventable with the appropriate care.
Ongoing benefits of visiting this practice as a Bupa member include:
No Gap Kids Dental*
certainty of known out-of-pocket expenses on most dental services
increased benefits on most dental services
on-the-spot claiming facilities
Everything Bupa do is for the health of its customers. Bupa is part of a global family that reinvests its profits to provide better services for our customers. Bupa believe this is the only way to truly put you first.
1 Australian Institute of Health and Welfare. Chrisopoulos S & Harford JE 2013. Oral health and dental care in Australia: key facts and figures 2012. Cat. no. DEN 224. Canberra: AIHW.
2 Australian Institute of Health and Welfare, Harford JE & Islam S 2013. Adult oral health and dental visiting in Australia: results from the National Dental Telephone Interview Survey 2010. Dental Statistics and Research Series no. 65. Cat. no. DEN 227. Canberra: AIHW
* When treatment is provided by a Members First dentist. Available on our family packages, Ultimate Health Cover, Silver, Gold and Platinum Extras covers when taken with hospital cover on a family membership. Fund rules, waiting periods and yearly limits apply. Child dependants only. Includes major dental in VIC and SA only. Excludes orthodontics and hospital treatments.
We are a HBF Preferred Supplier
With 100% back on your first scale and clean each year1 and no annual limit for preventative dental, HBF extras cover helps keep you smiling.
At HBF we understand how important our health care providers are in
caring for our members in the moments that matter.
Some dental providers, called Member Plus providers, have chosen to enter into an agreement to guarantee out-of-pocket expenses on Preventative dental treatment, which means a guaranteed 75%, 85% or 100% back*. Plus, eligible members receive one fully covered scale and clean at a Member Plus provider per calendar year.
For dental treatment outside of the Preventative category, HBF can’t guarantee out-of-pocket expenses so please call us on 133 423 for an accurate benefit quote.
We are QIP Accredited
“Achieving accreditation demonstrates a commitment to the provision of excellent dental care and continuous quality improvement within the practice.”
- Quality Innovation Performance
What is QIP Accreditation?
The accreditation of private dental practices’ is based on the integration of a set of National Safety and Quality Health Service (NSQHS) Standards into everyday practice culture and patient safety. These standards harmonise regulatory requirements passed down by both Federal and State governments, with highlights being the demonstration of clear and evidence based patient benefits when visiting an accredited practice.
What this means for you
When choosing an accredited practice a patient can expect a reduction in clinical and general risks, as well as the peace of mind in knowing that all staff are educated and engaged in the implementation of dental systems and improvement of dental processes within their practice.
National Safety and Quality Health Service Standards for Dentist’s were adopted by the Australian Commission on Safety and Quality in Health Care in 2011. The attainment of these standards means a dental practice has proven to be of the highest calibre in delivering quality patient care within Australia.
We now proudly belong to a new age of accredited dental practices, meeting QIP quality standards of patient care for all patients.
What this means for us
We assure you we are committed to ongoing improvement of the policies and procedures that govern our dental practice, providing assurance to patients, staff, colleagues and peers that we are committed to quality, safety and excellence across all standards.
Accreditation is independent recognition that we have met the requirements based on a defined criteria and set of standards that all practices can be judged equally against. Accreditation provides assurance to our patients, staff and everyone associated with the Practice that quality and performance standards have been met and are being constantly evaluated and improved upon.
If you would like to find out more about the accreditation of our practice please contact us for more information.